Frequently Asked Questions

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My Account

1. How can I get access to Jollof Cash loans?

2. Can I change my personal information after applying for a loan?

3. Can I delete my account?

Eligibility Criteria

1. What is required to receive an Jollof Cash loan?

2. Why do I get rejection of a loan?

Loan Offers

1. How do I apply for a loan?

2. How much can I borrow?

3. How long does the application process take?

Repayment

1. How can I repay my loan?

2. Where can I see my repayment plan?

3. My repayment didn't reflect. What should I do?

4. Can I repay it early?

5. What will happen if I pay my loan late?

6. Can I pay a loan on behalf of someone else?

Security & Privacy

1. Can I trust Jollof Cash with my data?

2. Why do you need permission for my phone?

3. How do I give permission to Jollof Cash on my phone?