Terms of Use
1.CONCERNING THESE USE TERMS
I respectfully ask that you allocate sufficient time to ensure that you have read these usage instructions in their entirety.By registering for an account or utilizing any other feature of the website,you acknowledge that you have read,comprehended,accepted,and consented to these Terms of Use.
By employing the Jollof Cash service,you acknowledge that you have reviewed this agreement and consent to its terms.These Terms of Use are applicable to both an electronic financial service and an end-user licensing agreement.If you are in disagreement with these Terms of Use,you will be prohibited from accessing or using any aspect of the Service.These Terms of Use are a contract between Jollof Cash and you,the individual user("You"or"Your").
As of the date of publication,these Terms of Use are subject to modification and addition.
2.CLARIFICATION AND DEFINITION
Unless explicitly stated otherwise, email shall not be considered as "writing" under these Terms of Use. Furthermore, terms such as "include," "in particular," "for example," and similar expressions shall be interpreted based on the context provided by the preceding words, without limitation. These terms are derived from the English language. In the event that these Terms of Use are translated into another language, the original English version shall prevail. Any disputes shall be resolved in accordance with the aforementioned clauses, the remaining provisions of these Terms of Use, and any applicable local agreements.
3.YOUR COMMITMENTS AND GUARANTIES
By signing this contract,you consent to the following terms:
3.1 You are of legal age to read,agree to,and comply with these terms of use.
3.2 Your signature on this form signifies your agreement to the Terms of Use and any relevant laws.Additionally,you acknowledge that it is your responsibility to inform us of any violations of the aforementioned guidelines.
3.3 The System and Service permit the use of only legitimate applications that comply with their approved usage.
3.4 It is your responsibility to ensure that the information you provide to us or enter into the system,including your personal data,login passwords,and records,is accurate,complete,up-to-date,and free of fraud.
3.5 Access to websites and accounts on the internet is restricted to authorized users.
3.6 You are prohibited from engaging in any conduct that is dishonest,fraudulent,or deceptive.
3.7 The system is unable to establish a connection to or operate on a network that has been compromised or modified.
4.I AGREE TO THESE SERVICE TERMS
4.1 By downloading,streaming,or registering with Us,you confirm that you have read and comprehend these Terms of Use.We retain the right to amend these Terms of Use at any time.These terms will apply to both the account and the application.
4.2 The"Accept"icon on Our System will be interpreted as your confirmation that you have read and consented to these Terms of Use following the completion of the software download.
4.3 By installing the software and creating an account,you consent to the Terms of Use,which govern the operation of the account.Furthermore,you confirm that this agreement does not affect any other legal or equitable rights we may have with respect to the contested account.
4.4 By continuing to utilize the service,you consent to the terms and conditions of these modifications.These conditions are subject to change at any moment.The APP will notify you of any alterations to the terms.
4.5 The Website may occasionally improve the App.The update may prevent you from accessing the service until you have downloaded or streamed the most recent version of the software and have agreed to any new terms and limitations outlined in these terms of use.
4.6 You consent to the collection and utilization of technical information regarding the mobile device,including any associated hardware,software,and accessories for internet-based or wireless services,in order to improve our services and offer you additional choices.This authorization is granted through the application or any of the services.We,our affiliates,and licensees may send,collect,store,process,and utilize your data to improve our service,your app experience,and/or our credit scoring services.
4.7 By utilizing the App and Service,you authorize us to review and evaluate your credit history.
4.8 You and your emergency contact grant us the irrevocable right to contact you and your emergency contact to verify your details in the event that we are unable to contact you in any other manner or if we have not received your payment for the Loan specified in Clause 11.
5.SERVICE SUBMISSIONS
5.1 Our service is exclusively accessible to individuals who are at least eighteen years of age.We reserve the right to contact the appropriate mobile money provider in order to verify the legitimacy and current status of your account.
5.2 You will have access to the application that is associated with your account.The approval of your account application does not constitute a legally binding agreement between you and the Mobile Money Providers,with the exception of any limitations and restrictions that may sporadically apply to Your Mobile Money Account.You comprehend and consent to this circumstance.
5.3 We reserve the right to deny or cancel your loan application at our sole and final discretion,without providing you with any prior notice or explanation.
5.4 We maintain the discretion to approve,reject,or modify the terms of any loan in accordance with our ongoing evaluation of your credit profile.The parameters of the loan and the total amount of interest will be included in each loan application.
6.THE APP'S SYSTEM GUIDE
Each privilege is granted and safeguarded.
6.1 You are granted a limited,revocable,non-transferable,and royalty-free license to access and use the System in order to benefit from the Service that We provide,in accordance with these Terms of Use,the Territory,and our licensors(if any).
6.2 All rights not expressly granted to you under these Terms of Use are reserved by us and our licensors,if any.These Terms of Use do not grant you any ownership rights over the System,either in whole or in part.
Infraction of the law:
6.3 In particular,you are prohibited from:
6.3.1 To conduct any additional business operations,including the transfer,assignment,distribution,sale,resale,sublicensing,or ensuring that another individual has access to the System;
6.3.2 Utilize,modify,disassemble,or generate derivative software.
6.3.3 Attempting to access the System or related systems or networks without authorization;running an automated program or script that unnecessarily impairs the System's performance or functionality,or that could result in the System receiving a high volume of server requests per second;or using the System to create a competing product or service;or stealing any concepts,features,functions,or images from the System.
6.3.4 Utilize any application or process to replicate or alter the system's appearance,functionality,or navigation.It can also be employed to index,"data mine,"or collect data.
6.3.5 Without the owner's prior consent,remove any copyright,trademark,or other proprietary rights notices from the System or post,distribute,or reproduce any copyrighted content,trademarks,or other proprietary information.
6.3.6 any data that is provided or maintained for illicit or malevolent purposes;
6.3.7 send unsolicited emails or spam,create fictitious reservations,or otherwise annoy or harass others;
6.3.8 defend or disseminate material that is illicit,tortious,or infringes upon intellectual property rights;
6.3.9 Spread harmful programs,files,or code,including malware,trojan horses,or software infections.
6.3.10 The data on the system has been compromised or altered.
6.3.11 Spread false information in order to establish a rapport with an individual or group;
6.3.12 Attempt to maintain a neutral posture;or
6.3.13 We have not disclosed any information about you that could potentially impact our future business interactions.
6.3.14 to damage the reputation of our business or any of the enterprises in our group;
6.3.15 Utilize our systems or services to obtain any data or information,and subsequently endeavor to decode any messages that are transmitted to or received from the servers that host these systems.
7.YOUR ACCOUNT
7.1 Registration and maintenance of an account as an App user are prerequisites for accessing the System as a user.
7.2 You are responsible for all activities that transpire on your account.You consent to the following:
7.2.1 Only one account is necessary.
7.2.2 You are responsible for the accuracy and confidentiality of the information associated with your account.
7.2.3 It is unlawful to authorize another individual to access your account or to transmit any of its contents to another individual.
7.2.4 You are required to notify us immediately if you suspect that your account has been unlawfully accessed or used.
7.3 In addition to our other rights and remedies,we reserve the right to restrict or terminate access to Your Account and/or the application's functionality:
7.3.1 If we ascertain that any of these utilization guidelines have been violated,based solely on our own evaluation;
7.3.2 during the course of an inquiry;
7.3.3 If you are indebted to us or any of our group businesses for taxes,principle,interest,or transaction expenses;
7.3.4 If these terms of use are terminated for any reason;or
7.3.5 at any other time,provided that our reasoning is accurate.
8.YOUR PERSONAL INFORMATION
9.INQUIRIES YOU SENT
9.1 By employing the System,you authorize us to respond to any requests that you submit or that we reasonably infer are from you.Furthermore,you recognize any such conduct and accept responsibility.
9.2 We retain the right to deny any request related to your loan application at our sole discretion,regardless of whether you have previously received a loan from us.
9.3 We reserve the right to accept and comply with any incomplete or ambiguous request,regardless of the reason,if we have the sole discretion to believe that the information can be handled without your involvement.
9.4 We will be considered to have fulfilled all of our obligations to you and acted appropriately,regardless of whether the request was made,received,or communicated in an unethical or unlawful manner.The request will remain your responsibility as long as you provide the instructions,regardless of whether we responded truthfully.
9.5 We reserve the right to postpone the completion of all or any part of your request until you furnish us with additional information or verbal or written confirmation.
9.6 You authorize us to fulfill all or a portion of your requests.You also acknowledge that we will be absolved and reimbursed for any claims,losses,damages,expenses,and costs,regardless of whether we comply with your instructions or opt not to exercise the discretion that has been granted to us.
9.7 You acknowledge that we shall not be held responsible for any illegal withdrawal,transfer,remittance,disclosure,action,or event on your account that results from your knowledge or manipulation of your ID,password,or PIN,regardless of whether it was your error.This is accurate to the extent permitted by the pertinent legislation.
9.8 We are authorized to enforce any orders related to Your Account that may be issued by a court order,an agency,or a competent organization in compliance with the relevant laws,such as the Data Protection and Privacy Act,the Computer Misuse Act,and the Electronic Transactions Act.
9.9 In the event of a dispute,these Terms of Use will prevail over any requests you may submit.
10.Essential Items
10.1 You are accountable for the safe and efficient operation of Your Mobile Device at your own expense,as it necessitates access to the System and the Service.
10.2 It is your responsibility to ensure that your mobile device is functioning at its optimal level.We are not responsible for any computer viruses or other issues that may arise while using the system,service,or mobile device.Additionally,we do not assume any liability for any errors or issues that may arise as a consequence of a malfunctioning mobile device.We are not responsible for any delays or damages that may be caused by the network connectivity service provider.You will be accountable for any prospective expenses.
10.3 The program is installed on your mobile device.It is your obligation to ensure that the appropriate software has been downloaded for your mobile device.We shall not be held accountable in the event that the software is incompatible with your device or that you do not possess the most recent version.
10.4 In the event that your mobile device is lost,stolen,damaged,or beyond your control,you are required to promptly contact us using the information provided.Your legal rights and/or remedies may be at risk if your account details and login credentials are compromised.We are not liable if your login credentials are revealed to someone else.You consent to indemnify us and safeguard us from any losses that may result from the use of your login credentials and account information.
10.5 It is wholly your responsibility to choose an appropriate internet and mobile plan and to pay any fees that your mobile service provider may impose,such as SMS,internet data,and phone rates.The system's expenses and usage,which may require a substantial amount of data,are wholly your responsibility.It is incumbent upon you to understand this.
10.6 You are required to adhere to all guidelines,restrictions,and instructions outlined in these Terms of Use and any other document that We provide when using the System and the Service.
10.7 In order to prevent unauthorized access to the System and the Service,it is imperative that you implement all necessary safety measures.This implies that each letter we send you must be read and confirmed by you or an individual acting on your behalf.This will guarantee that any unauthorized access or use of the system is identified.If any of the following occur,please do not hesitate to contact us:
10.7.1 You have verifiable evidence that your logon credentials were stolen or acquired by an unauthorized individual.
10.7.2 You have reason to suspect that the Service has been,may be,or may have been used unlawfully,or that an illicit intrusion or transaction has occurred.
10.7.3 You are required to adhere to any supplementary guidelines that may occasionally be applicable to the Service,as well as any other security precautions that we may occasionally inform you of.You recognize that your account's privacy may be jeopardized if you fail to implement the recommended security measures.Authorization is required in order to utilize the service,submit requests,and fulfill associated obligations.It is incumbent upon you to guarantee this.
11.PRESENTLY, FINANCIAL TERMINOLOGY IS EMPLOYED
Transaction fees and interest
The application will contain information regarding the interest that you will be required to pay on any loan.We reserve the right to establish and collect transaction fees for the services you utilize while you wait,which we may occasionally modify.The application will display the Transaction Fees paid for each new service application if we elect to charge Transaction Fees or,if necessary,modify or revise Our Transaction Fees.
11.2 You agree to pay all monies due under these Terms of Use in their entirety,without any setoffs,counterclaims,deductions,or withholdings,unless otherwise mandated by law.You must promptly provide the additional funds when a deduction or withholding is necessary to ensure that we receive the full amount that would have been paid if the deduction or withholding had not been necessary.
11.3 In the event that you neglect to submit any payments that are due to us by the due date,we reserve the right to impose penalty interest on the amount that was lent to you.The application will disclose this interest.
Taxes
11.4 Taxes are not included in the installments that are due under these Terms of Use and Loan.In the event that taxes are necessary,you have consented to pay us an additional sum that is equivalent to the payment multiplied by the applicable tax rate.You are required to fulfill this obligation in addition to paying the remaining amount or as instructed,even if the connection is terminated.
11.5 By agreeing to this agreement,you authorize us to deduct funds from your account in accordance with applicable laws,internal regulations,tax authority agreements,and approved tax authorities'claims or penalties.
Disbursements
11.6 You are required to pay us the principal,interest,transaction fees,and tax that you owe us in connection with these Terms of Use and Loan by the regularly scheduled due date,using the method specified on the application.
11.7 All transactions must be conducted using local currency.
12.THE PERSON'S PERSPECTIVE
12.1 When you:This occurs spontaneously.
12.1.1 You will be held accountable for fifteen(15)days in a succession if you fail to pay any amount or installment due for a loan under these terms of use,including any accrued interest,transaction fees,and taxes,unless there is a technical or administrative error or you file for bankruptcy.
12.2 In addition to any other rights or remedies that may be granted to us by applicable law,we may implement the subsequent measures to resolve a persistent default:
12.2.1 These terms of use will expire in accordance with the provisions of Clause 13 of this agreement.
12.2.2 In addition to any other amounts due under these terms of use,we will guarantee that the loan,interest,taxes,and transaction fees are paid in a timely manner.
The penalty interest specified in the application will be applied if you are unable to make a payment.
13.CONCLUSION AND DURATION
13.1 These provisions will continue to be in effect until they are fully implemented in accordance with their specifications.
13.2 We reserve the right to terminate these Terms of Use in their entirety or in part,as well as to cease the use of the System,the Service,and Your Account:
13.2.1 by providing you with notice at any time and for any reason;
13.2.2 If you violate any of these Terms of Use,your account will be terminated immediately and without prior notification.It will not impact our other rights or remedies.
13.2.3 In the event that your mobile network operator or mobile money provider terminates your account or contract for any reason;
13.2.4 Your account may be suspended or terminated for technical or security reasons if it is inactive or inert,or if the service's functionality or contents require regular modifications.
13.2.5 If we are obligated to comply with laws or regulations issued by the government,a court,a regulator,or any other relevant entity,or
13.2.6 We reserve the right to suspend or terminate the service at our sole discretion,regardless of whether it is commercial or not.
13.3 You will be held responsible for the following in the event that you violate these Terms of Use:
After the termination date,the principle,interest,taxes,and transaction costs must be settled within three days.It is imperative that the software be promptly removed from your mobile device.
13.4 Nevertheless,the termination will not affect the accrued rights or obligations of either party.
13.5 The parties are not obligated to exercise any rights or obligations under the Terms of Use after they expire,unless specifically required by the relevant articles and any other sections that are naturally or expressly preserved.In the event that the Terms of Use are terminated,these clauses will remain in effect and will not affect the rights or obligations of any party.
14.INDEMNITY AND LIABILITY ARE NOT COVERED
Recipients
14.1 Your acceptance of this agreement releases us,our licensors,and any of these parties'affiliates,officers,directors,members,employees,and agents from any liability that may arise from or be related to:
14.1.1 Any infraction of these terms of use or the applicable legislation;and
14.1.2 The manner in which you employ the service or system,which encompasses:
(1)Claims made by third parties as a consequence of utilizing the system or service;
(2)Any injury or damage resulting from the acquisition,inappropriate use,or misuse of third-party software,including operating systems,browsers,and other tools or programs;
(3)any unauthorized access to your account,deletion or loss of data,or loss,damage,or destruction of a mobile device;and
(4)Any potential harm or injury that may result from the violation of these terms of use.Additional concerns include the failure of a third party to complete a transaction,the submission of false information,or the malfunction of third-party systems or facilities.
Waiver of Liability
14.2 We shall not be held accountable for any losses you may incur as a result of the service being unavailable or interrupted for uncontrollable reasons or if any of your mobile devices malfunction.A multitude of factors,such as power disruptions,unfavorable weather or atmospheric conditions,errors,delays,or system unavailability,can cause any commercial or public telecommunications system to malfunction.
14.3 You are cognizant of the fact that the application did not take into account your specific needs.Consequently,it is your responsibility to guarantee that the program's functionality and features align with your unique needs.
14.4 The program is exclusively designed for personal use.The app is not intended for commercial,business,or resale utilization,and we disclaim all liability for any business disruption,profit loss,or potential loss of business.Please bear this in mind.
14.5 You acknowledge that we will not be held culpable for any damages or losses that are a result of or related to:
14.5.1 Any issue or defect that arises as a consequence of the modification or customization of the service or software;
14.5.2 any issue or application error that results from your failure to adhere to these guidelines;
14.5.3 Clause 6 was contravened by you.
14.5.4 There is insufficient funds in your mobile money account.
14.5.5 The network,your mobile device,the system,or a mobile money system malfunction,cease to function,or are unavailable;a litigation or other obstacle prevents you from making payments or transferring money from your account.It is impossible for you to provide precise instructions.
14.5.6 engaging in the fraudulent or illicit use of the system,your mobile device,or the service;or
14.5.7 You have violated these terms of use in addition to any instructions or guidance we may have given you regarding the use of the system and service.
14.6 We expressly disclaim any responsibility for any indirect or consequential loss or injury,irrespective of the cause.
14.7 Our maximum liability with respect to the App,the System,the Service,or these terms of use shall not exceed the transaction fees you pay to us in connection with the first event giving rise to a claim under these terms of use,unless otherwise specified in these terms of use and to the extent permitted by applicable law.
14.8 You are required to notify us of any claims you may have against us regarding the App,the System,the Service,or these Terms of Use within six(6)months of the events that gave rise to them,unless otherwise specified in these Terms of Use.In the event that this claim is not upheld,all rights and remedies will be forfeited to the extent permitted by law.
14.9 In particular,we expressly disclaim any responsibility for:
14.9.1 Other unmanaged communications infrastructure issues that could potentially affect the speed and accuracy of messages sent throughout the service or data retrieval;
14.9.2 You may experience unexpected delays or losses in the transmission of messages or material that you access if you use a browser,an ISP,a mobile network service provider,or other third-party software.
14.9.3 Malware that may infect your mobile device or other property if you use the app,service,or any of its content;
14.9.4 We have the right to use or intercept any communication or information that has already left and entered our networks or that has been intercepted prior to being integrated into the program without authorization.
14.9.5 Any unauthorized use or access to the information we hold about you or your transactions will be permitted to the extent permitted by applicable law,unless it is the result of our neglect,dishonesty,or a violation of the laws protecting personal data.
14.9.6 Information obtained from external sources.
15.WEBSITES THAT ARE NOT ASSOCIATED WITH THE BUSINESS
15.1 The App or the Service may include references to and connections to other mobile applications or websites that are operated and controlled by third parties.For additional information on topics that may be of interest to you,please visit these websites.We do not endorse or sponsor any products,services,data,concepts,or viewpoints on any third-party website or application that we link to.
15.2 We do not offer any explicit or implied guarantees regarding the accuracy,comprehensiveness,dependability,or appropriateness of the content on any Third-Party Sites or Applications.We are unable to guarantee that a website or application developed by a third party will not be accused of violating any laws,including those related to copyright or trademarks.Additionally,we are unable to ensure that third-party applications or websites are virus-free.
15.3 You are cognizant of the fact that websites and applications from third parties may not comply with our security standards and may have privacy policies that differ from our own.The decision to utilize any Third-Party websites or applications,or to purchase or utilize any products or services that are advertised or offered,is entirely at your discretion.
16.I AGREE TO RECEIVE BUSINESS COMMUNICATIONS DIRECTLY
You have authorized us to send you direct marketing emails by utilizing the services.If you prefer not to receive marketing messages from us,please select the appropriate message and check the box.
17.DISPUTE RESOLUTION
17.1 These Terms of Use are governed by Ugandan law,which includes the Data Protection and Privacy Act,2019,unless your country's laws specify otherwise.This encompasses any disputes that may arise regarding these terms of use,including disputes regarding the legality or enforceability of these terms of use or any of its provisions,as well as allegations of violations.If this is the case,the laws of Your Territory shall govern these Terms of Use.
17.2 Any query,disagreement,or dispute which arises from or is related to these Terms of Use must be submitted to a single arbitrator for ultimate determination,unless the parties hereto agree otherwise or as otherwise indicated in this document.In the alternative,either party may submit a request to the chairwoman of the Uganda Branch of the Chartered Institute of Arbitrators("Institute")after the other party has informed the chairperson about the disagreement for seven days.
17.3 The arbitration procedure in Uganda will be governed by the Ugandan Arbitration and Conciliation Act.
17.4 The arbitrator's decision shall be legally binding on the parties to the utmost extent possible.
17.5 Prior to the arbitrator's final decision or award,neither party is permitted to pursue preliminary injunctive relief or interim remedies in a court of competent jurisdiction.
18.IN SUMMARY
18.1 We shall not be held responsible for any performance issues or delays that are the result of events that are beyond our reasonable control.
18.2 Personal information should not be disclosed to clients,customers,suppliers,affiliates,or other business partners.
18.3 You acknowledge and consent that we may,at our sole discretion and without prior notice,assign or transfer the creditor's rights of the Loan.The aforementioned transfer will not affect your obligations under these terms.The application's instructions must be followed in order to make the payment.
18.4 We reserve the right to modify these Terms of Use at our sole discretion.Consequently,you acknowledge that it is your obligation to conduct an ongoing assessment of the Terms of Use.If you continue to utilize the system and service,you will be deemed to have consented to the aforementioned modifications.
18.5 Each party is entitled to a cumulative,non-exclusive list of rights and remedies under these Terms of Use.They must be duly relinquished in writing.A privilege is not necessarily considered forfeited if it is not explicitly stated.
18.6 These Terms of Use have been read,understood,and consented to by both parties.Any prior agreements or understandings concerning this matter are deemed null and void.Additionally,the parties have refuted any implied assertions of validity.The parties did not engage into these Terms of Use on the basis of any statement,representation,guarantee,understanding,undertaking,promise,or assurance of any individual,unless expressly stated in these Terms of Use or as required by relevant law.All prior rights,remedies,and claims associated with any of the aforementioned matters are promptly and completely forfeited by each party.These Terms of Use do not limit or eliminate liability for fraud or any other liability that is regulated by applicable law.
18.7 You are prohibited from assigning,sublicensing,transferring,subletting,or otherwise disposing of any of your rights or responsibilities under these Terms of Use without our prior written consent.We reserve the right to assign,sublicense,transfer,sublease,or otherwise manage our rights or responsibilities under these Terms of Use,unless otherwise permitted by applicable law,at any time and without prior notice or assent.
18.8 These Terms of Use will continue to be in full force and effect until a court or other appropriate authority determines that any portion of them is unlawful,invalid,or unenforceable under applicable law.The relevant portion of these Terms of Use will be replaced by a legally binding,enforceable provision to the utmost extent possible.
18.9 The obligations expressed in these Terms of Use are not applicable to individuals who refrain from engaging with them.
18.10 You have the option to post it on the application or system or send a generic message to the email address you have registered in your account.Please inform us by sending an email to trustworthy@jollofcash.com.
18.11 Complaints and suggestions regarding the system and service may be submitted to trustworthy@jollofcash.com.
19.Methods for Maintaining Discipline,Communicating with Customers,and Collecting Loans
Every employee is obligated to conduct themselves with professionalism and integrity,irrespective of the financial status of the customer.
Loan collectors,recovery agents,and customer service personnel are prohibited from dehumanizing,abusing,rejecting,defaming,or threatening customers and their companions when managing complaints or collecting debts.Employees who participate in any of the aforementioned activities will be held accountable for the consequences of their actions as a result of their autonomy.
20.REQUIREMENTS FOR CLIENT ACTION
Privacy,Data Security,and Confidentiality
The protection of our clients'information should be our primary objective.We have implemented administrative,technical,and physical security measures to guarantee the security of the information we collect from our clients.
We will make every effort to safeguard the privacy of any information that we discover or encounter during the delivery of our services.The information will not be shared,made available to other parties,or used for purposes other than improving our service,unless mandated by law,the public,or the conditions of our license.
In order to ensure that we only communicate with individuals who are authorized to address requests,complaints,and inquiries,as well as to deliver exceptional customer service,we are permitted to collect and retain personal information.
21.DISCUSSION OF CLIENT INFORMATION
In order to ensure that all of our clients and agents receive accurate,comprehensive,and current information,we will comply with industry standards and employ terminology that is plain,succinct,and easily comprehensible.
We guarantee that we will respond promptly to any inquiries clients may have regarding our products or services.The following information will be included in this free resource:
(1)The organization's website contains the most recent service agreements,which contain a comprehensive summary of the costs,terms,and conditions of all public services.
(2)Information on the services that are subject to price control or tariffs imposed by the Commission shall be available on the service tariff websites that are readily accessible.Our application must have access to these resources.
(3)The terms of service will be accessible to the public on the website and any other platforms where customers can purchase services.
22.PRICES AND RATES
The client will be provided with the following information prior to signing a service agreement:
22.1 Taxes and charitable contributions
22.2 the content of the claims;
22.3 Methods for identifying each component or element of a relevant charge;
22.4 the frequency of the charge or any supplementary variables that could potentially influence it;
22.5 The terms of any modifications,including the method by which the user will be notified via the app in the event that the price or any of its components change over time.
23.PHONES FOR ADVANCED MARKETING
23.1 We will not participate in unsolicited telemarketing campaigns,unless otherwise specified.In accordance with the subsequent directions:
The purpose of the letter must be explicitly stated at the outset.
23.1.2 Determine the origin of the conversation and determine whether it originated with us.
23.1.3 Provide a comprehensive explanation of any products or services that are mentioned in the letter.
If the products or services have not been delivered and used within seven days of notification,the recipient may terminate the agreement by contacting the customer care number.The licensee is obligated to furnish the recipient with this information during the interaction.
23.2 The client's"call"or"do-not-call"requests,as well as any additional instructions or guidelines that may be periodically issued by any other significant institution,must be adhered to,regardless of whether they were included in the services contract at the time of its signing.
23.3 Confirm that the preceding section has been reviewed:
Customers are never provided with voice communications or short messaging services without their consent.
Customers may be required to determine whether to approve or reject unsolicited calls and texts.
Consumers are now able to specify their preferred method of communication,whether it be phone calls or instant messaging,as well as the type of unsolicited services or communications they desire to receive.In order to expedite this process,the procedures have been simplified.
24.CONVERSING VIA THE PHONE
In the event that the contact attempts to conduct an unsolicited transaction,we guarantee that they are adequately informed about the Licensee's identity and/or other distinguishing characteristics.
24.1 the primary cause of the illegal transaction;
24.2 a comprehensive description of the product or service;
24.3 Any limitations or prerequisites implemented to facilitate the unsolicited sale.
Customers may hear up to three chimes and two(2)attempts per day when attempting to place a voice call.
25.THE OFFER'S LIMITATIONS WILL BE DISCUSSED IN THE ADVERTISEMENT
25.1 to an individual or group of individuals;
25.2 to a particular region,territory,or location within the country;
25.3 within a specific time frame;or
25.4 Due to inadequate property,apparatus,or resources.
26.WE AGREE TO MAINTAIN A STEADY POSTURE
26.1 The customer must have unrestricted access to the account or other germane data in order to evaluate it.
26.2 It is responsible for the supervision of a client's account and associated expenses for a minimum of one year(12 months).The term"bill"or"billing"in this context denotes the methods of recording and processing that a Licensee employs to complete the duties that have been delegated to them.
27.THE DEAL'S LIMITATIONS WILL BE MENTIONED IN THE ADVERTISEMENT
We assure you that the procedures they have implemented to receive and address complaints will not serve as an incentive for clients to refrain from submitting them.For any inquiries,please reach out to trustworthy@jollofcash.com.
28.CLIENT EVALUATIONS
Customers are responsible for the terms of service if they submit a signed service agreement or any other transparent documentation.
Customers will be considered to have accepted our terms of service upon commencing use of our services,as we have provided them with sufficient information to confirm their consent.
